About Us
Welcome to Unique Care Group
At Unique Care Group, we’re more than just a provider of disability support services; we’re a dedicated team passionate about making a real difference in the lives of our clients. Directed by Merna, a seasoned professional with a rich background in Social Science and Criminology, we offer a unique blend of support tailored to individuals, especially those involved in the justice system.
Our journey began from a personal story of navigating the complexities of the NDIS for a loved one, which fuels our commitment to simplifying this process for others. We believe in building strong relationships with our clients, their families, and carers to deliver practical assistance that empowers individuals to lead active, engaged, and fulfilling lives.
Meet The Team
Learn about each of our team members and why we love what we do!
Merna Shaaya - Support Coordinator
I'm Merna Shaaya, a Justice Specialist Support Coordinator and Director at Unique Care
Group. With a passion for supporting vulnerable participants who find the NDIS to be a
challenging system, I'm dedicated to supporting you and our clients through our NDIS
services.
I have previously completed a Bachelor of Social Science and Major in Criminology &
Criminal Justice and have experienced the demands of supporting a person with a disability,
as my brother suffers from severe Cerebral Palsy and Epilepsy. My brother is my best friend
and has taught me patience, kindness and has led me to have a profound interest in the
NDIS space.
We ourselves found it extremely difficult to navigate the NDIS system and had
unfortunately come into contact with providers who misled us and provided inadequate
support. This inspired me to seek employment within the NDIS space, targeting justice
participants due to my high level of knowledge and expertise in the field of justice, and my
lived experience of caring for a person with a disability.
My goal at Unique Care Group is to foster a collaborative environment where employees
undertake intensive training to develop and enhance their knowledge of the justice system
to be better equipped to support high risk participants.
Outside of work, you will find me watching Netflix, going to the gym daily and eating
burgers!. Lets not forget that the most crucial part of my day, is coming home to my brother
and giving him hugs and kisses.
Dolph Qasim - Operations Manager
My Name’s is Dolph Qasim and I am the Operations Manager at Unique Care Group. I love playing video games, I attend the gym and have previously competed in a body building competition. I love spending time with my loved ones and love my Job as the Operations Manager I have a goal of helping everyone to grow, both workers and participants.
George Sefo - HR Manager
My names George Sefo and I am the HR Manager at Unique Care Group. I love gym, travelling, video games and spending time with family and friend’s. My goals with Unique Care Group is to ensure all participants and workers are meeting their goals and to get the Unique Care Group name known to all people in needs of support.
Michael Rowell - Support Worker
My name is Michael, i’m 22 years old. Some of my hobbies are gym, beach and being out in nature. I like working with Unique Care Group because it allows me to make a difference in the participants’ lives. I enjoy supporting the participants to achieve their goals, build their independence and improve their quality of life.
Gabriel Wehbe - Support Worker
Hi, my name is Gabriel. I'm 22 years old, I enjoy various forms of physical activity such as; exercise, rock climbing, archery and basketball. I enjoy taking out participants for fun activities which are physically and mentally engaging.
Renee Craven - Support Worker
Hi my name is Renee Craven, I enjoy attending NRL Games, Sports and going to the movies. My interests are travelling with family. I am very easy to get along with, very easy going and love spending free time I Have attending fun activities with my kids and husband.
James Saunders - Support Worker
Hobbies include gaming and taking my kids to NRL games My interests are Gaming and Rugby League along with travelling. I am a heavily family orientated person who usually doesn't do much without my kids. I'm pretty easy going and try to look at the positive in any situation.
Monique Marvello - Support Worker
My name is Monique, I am a support worker at Unique Care Group. My role consists of providing support and assistance to our participants. Some of my hobbies include going to the gym, hanging out with friends and family and cooking! I enjoy participating in all activities, whether it’s a game of soccer or going to watch a movie! I work at a high school and teach PDHPE and have a passion for all things health, fitness and lifestyle related. I also enjoy trying new foods and currently have an açai obsession. Always looking forward to meeting new participants!
Lara Scott - Support Worker
My role as a support worker is to be engaged to provide social support, including, but not
limited to, helping participants enjoy their hobbies and interests, getting involved in
community groups, and encouraging them to learn new skills like cooking or arts/crafts, as
well as companionship and assisting with day to day activities and tasks. I am also a school
Teacher during the week. I am the learning support coordinator for students from
kindergarten to year 12. My hobbies include travelling, I have travelled around Europe, New Zealand and Fiji, I also
enjoy hiking and bushwalks around the blue mountains and coastal areas, my favourite hike
is the figure 8 pools, located in the Royal National park. I also enjoy paddle boarding.
My interest include staying fit and healthy, I participate in bootcamp classes daily, I
particularly enjoy the boxing classes. I like finding/creating new healthy recipes, and enjoy a
cheat night exploring the different cultural cuisines around Sydney. I also enjoy challenging
myself with activities that help me face my fears, such as skydiving and climbing the harbour bridge.
I am often described a kind, compassionate, patient and ambitious person. These particular
traits have guided me both in my academic and personal life, helping me to overcomes
challenges and to build strong relationships and maintain a balanced perspective. I
thoroughly enjoy helping others, encouraging and providing guidance to help each
individual develop their personal skills and achieve their goals.
Joel McCarthy - Support Worker
My name is Joel and I’m a young man who enjoys Music, Training, Sports and travelling. I’ve got big family and love my dogs. I love nature and adventures/ thrill and enjoying different foods. I love learning and helping others learn and grow to.
Ramish Zubair - Support Worker
Hi my name is Ramish, I’m 20 years old and I’m a Team Leader and Support Worker at UCG. I’ve been a support worker for 10 months now and I really enjoy my job. I have an interest in physical activities and right now I train at the gym multiple times a week and soon I’ll be getting back into boxing. I also like playing golf, pool and badminton. My hobbies mainly consist of cars and golf. I’ve loved cars since I was a kid like many others and I have goals of owning some special cars that are dear to me one day. My ideal version of a night out is spending time with friends and family and my favourite food is fettuccine.
Our Organisational Chart
Why Choose Unique Care Group?
Expert Guidance
Benefit from the dedicated involvement and expertise of Merna and our team, ensuring decisions are made with your best interests at heart.
Tailored Support
From daily living assistance to support coordination and recovery coaching, our services are designed to meet the unique needs of each individual.
Committed to Inclusion
Specialising in supporting participants involved in the justice system, we offer a approach to ensure everyone has access to the support they need.
Our Vision
Our Mission
Let's Make It Happen Together!
At Unique Care Group, your journey towards a more independent and fulfilling life begins with a single step. Whether you're looking for support coordination, recovery coaching, or connection with community services, we're here to guide you every step of the way.Don't wait any longer to start living the life you deserve. Reach out to us now—our team is ready to work with you to tailor a plan that fits your unique needs and goals.